FAQ
FAQ
SAFETY INFORMATION
PROHIBITED ITEMS
Entry to any official Treefort venue subject to search.
PROHIBITED ITEMS INCLUDE:
- Weapons of any kind (Guns, ammunition, knives, mace or pepper spray)
- Fireworks
- Explosives, road flares or flammables
- Outside alcohol
- Drugs or paraphernalia
- Glass containers
- Hard coolers
- Laser pointers
- Air horns and megaphones
- Drones or remote control vehicles
- Selfie sticks or tripods
- Personal rides (bicycles, skates, scooters, hoverboards)
- Skating (unless you’re an eyeball)
- Assholes
- Hula hoops
- Chairs (blankets are ok)
- Totem flags, tarps, tents
- Sleeping bags, unless wearable
- Comically large hats (on people over 6′ tall)
- Animals (except service animals)
- Flyers, samples or give-a-ways
TICKETING & PASSES
CAN I BRING MY KIDDOS?
Yes, we love young music fans! Children 12 and under are free to attend Treefort Music Fest, accompanied by an adult with a Treefort pass.
WHATS THE SECRET FOR SKIPPING LINES?
Get a ZIPLINE Pass.
ARE THERE ID REQUIREMENTS OR AN AGE LIMIT TO TREEFORT?
The Treefort Main Stage is an All Ages venue. Treefort shows in other clubs, venues, and bars are subject to all legally enforced age restrictions, closing hours, and curfews (we don’t make the laws in Idaho, sadly). When all venues are announced specific age requirements will be listed for each venue. We do our best to include a variety of programming in venues to accommodate fans of all ages.
WHERE CAN I CONTACT THE ORGANIZER WITH ANY QUESTIONS?
Please contact us at info@treefortmusicfest.com with any questions. Or find your specific contact here.
IS MY REGISTRATION/TICKET TRANSFERRABLE?
First, double-check that you have your friend’s number saved to your phone, and that they have a DICE account registered with that number. Tickets can only be transferred between DICE accounts – it’s part of how we keep tickets in the hands of fans, and away from resellers.
Then, just follow these steps.
- Open the DICE app. Tap the ticket icon at the bottom of the screen.
- Select the event.
- Press Send ticket to a friend.
- Select the person you’d like to transfer to from your phone’s contact list.
- Then, choose the number of tickets you’d like to transfer, and press Send ticket.
It’s important that you send the ticket before the deadline, which is usually a few hours before the event, but the exact time for this will be shown on your ticket.
CAN I UPDATE MY REGISTRATION INFORMATION?
For registration updates please contact DICE's Fan Support team here: https://dice.fm/contact
WHAT IS THE REFUND POLICY?
DICE Refund Policy:
- An event has been cancelled or rescheduled. If the event has been cancelled, we’ll send you a text to let you know, and automatically issue a full refund to your original payment method – no refund request required. If an event organizer reschedules an event and you can’t make the new date, just request a refund, and we’ll send you back your money.
- The event organiser explicitly tells us to refund your tickets.
- You offer your ticket up to the Wait List for a sold-out event, and another fan buys it.
Not all sold-out events will have the Wait List function switched on – that’s always at the discretion of the event organiser, not DICE. But if the Wait List for an event is active and someone buys your ticket, we’ll issue you a full refund. Learn more about how to use our Wag List feature. - The cooling-off feature is active
For some events on DICE, you can receive an automatic refund within a brief period after the purchase, depending on the event partner policies. Request a refund in-app or via dice.fm/refund and if the cooling-off period is active you will receive confirmation of the refund by email and the funds will be back in your account within 5-10 days. Please note that no automatic refunds will be available within 24 hours of the event start time.
In each of these scenarios, we’ll refund the full cost to your original payment method, and the money should hit your account in five to 10 working days.
GETTING INVOLVED
HOW DO I GET MY FILM SCREENED AT FILMFORT
You made a freaking film? That’s rad. Filmfort submissions are not yet open for 2025.
HOW DO I VOLUNTEER FOR TREEFORT?
Awesome! Treefort is awesome because of the number of badass volunteers in our community! Volunteer applications are not yet open for 2025.
STEEL CUPS
SHOULD I REUSE MY CUP?
Yes. 100%
CAN I USE THE CUP AT ALEFORT?
Yes. Let 'em know if you'd like a half or a full pour.
CAN I USE THE CUP AT OTHER VENUES?
Each venue is different, please ask them first.
WHERE DO I WASH MY CUP?
There are rinsing water stations at Alefort and Main Stage.
WHAT HAPPENS IF I LOSE MY CUP?
You will need to purchase a new one or buy canned beer.
CAN I TAKE A BEER OUTSIDE OF MAIN STAGE?
No, your cup must be empty when you leave the Main Stage.
CAN I BRING MY OWN STAINLESS STEEL CUP?
Yes, any branded cups are allowed, they just must be 16 oz. (no more, no less).
TOKEN SYSTEM
VENUES
TRANSPORTATION
APP
FORTS
DO I HAVE TO HAVE A WRISTBAND TO ATTEND FORTS?
Hackfort and Yogafort are wristband-only forts. You must have a 5-day wristband or fort-specific badge to attend.
Filmfort has its own badge, but you don’t have to be a Treefort wristband-holder to attend, individual films may be available at the ticket counter day-of.
WHAT ARE "FREEFORTS"?
Anything that doesn’t require a wristband.
Food trucks, The Nest, Alefort, Foodfort, Storyfort, Kidfort, Treefort Gallery, Skatefort, Second Chance Shows
ALEFORT
DO I NEED A TREEFORT PASS TO GET INTO ALEFORT?
Nope! Alefort is a “Freefort” and open to the public.
WHAT CAN I NOT BRING INTO ALEFORT?
Children, strollers, dogs.
COMEDYFORT
IS THERE KID-FRIENDLY PROGRAMMING AT COMEDYFORT?
Most of the content is not kid friendly.
DO I NEED A TREEFORT PASS TO ATTEND COMEDYFORT?
Entrance into Comedyfort is included in your Treefort wristband.
HACKFORT
IS THERE KID-FRIENDLY PROGRAMMING AT HACKFORT?
Tons! Check out the Hackfort schedule when available and look for the Kidfort crossover events!
WHAT IS WE JUST WANT TO CHECK OUT THE EXPO HALL, BUT DON'T WANT TO BUY A HACKFORT BADGE?
Treefort wristband holders have access to all Hackfort events.
FILMFORT
WHERE IS FILMFORT LOCATED?
In 2024 Filmfort took place at The Flicks, Idaho Film Society and Boise Centre. 2025 locations are TBD.
DO I NEED A TREEFORT PASS OR FILMFORT BADGE TO SEE A FILM?
A Filmfort badge grants you priority access to all films and Filmfort related events, but you may also enter with just your ZIPLINE, or Festival Treefort wristband
IS FILMFORT ALL AGES?
Yes, however, some programming may not be suitable for children.
FOODFORT
WHERE IS FOODFORT LOCATED?
More details, including location are coming soon!
DO I NEED A TREEFORT PASS TO GET INTO FOODFORT?
Most Foodfort events require an additional ticket to attend.
ARE THERE VEGETARIAN OR GLUTEN FREE DISHES?
Yes! Check the schedule as we get closer.
STORYFORT
DO I NEED A TREEFORT PASS TO GET INTO STORYFORT?
Nope! Storyfort is a “Freefort” and open to the public.
CAN I BRING MY KIDS TO STORYFORT?
Sure! Most events are all-ages, but keep in mind some authors may be reading content not suitable for little kids. We support parental discretion! Be sure to check the Kidfort schedule closer to Treefort.
WHAT'S THE FORMAT OF STORYFORT LIKE? IS IT INTERACTIVE?
Some of our events are readings, where you’ll get to enjoy an author reading their new or recent work. Some are panels, where you can hear experts chat about journalism, publishing, or hip-hop. Most of our events include a Q&A period, and audience questions are encouraged!
ARE THERE ANY LOCAL AUTHORS READING STUFF?
We love our local indie authors and poets!
YOGAFORT
HOW HARD ARE THE CLASSES?
All Yogafort classes are open to all levels and abilities.
CAN I ATTEND EVEN IF I DON'T HAVE A YOGAFORT BADGE AND HAVEN'T SIGNED UP?
Yes, all Treefort pass holders can attend class, as space is available. It is recommended to show up at least 15 minutes before a class is scheduled to start.
I'VE NEVER TAKEN YOGA BEFORE. CAN I GO TO YOGAFORT?
Yes! Go and try out a class. Have fun! Experience something new.
MERCH
WHO MAKES THIS STUFF?
All Treefort merch is designed by art director James Lloyd and thoughtfully outsourced from there. Other on-site merch is carefully curated by the merch director and created by local and regional makers.